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This accessibility statement applies to the website www.museumsuferticket.de.
Legal basis
As a provider, we are obliged to make our website accessible in accordance with the requirements of the Accessibility Improvement Act (BFSG) and Directive (EU) 2016/2102. The benchmark for this are the requirements of WCAG 2.1 at conformity level AA and the EN 301 549 standard.
Status of compatibility with the requirements
The website is currently partially compliant with the above requirements.
We use the digiaccess tool, which provides users with various operating aids (e.g. contrast adjustment, read-aloud function, font size change).
Note: This overlay technology makes it easier to use, but does not replace a fully accessible implementation in the source code. We are continuously working on making the website technically fully accessible.
Non-accessible content
The following aspects are currently known to us and are being optimized step by step:
- Contrasts: Certain color contrasts do not yet meet the minimum requirements in all cases (WCAG 1.4.3).
- Keyboard operation & focus: Individual control elements are not yet fully accessible via the keyboard or do not have a clear focus sequence (WCAG 2.1.1/2.4.3).
- Forms: In some cases, there is no clear programmatic assignment of labels and input fields and no consistent semantic labeling of error messages (WCAG 1.3.1/3.3.1-3.3.3).
- Captcha im Checkout: Zur Absicherung gegen Spam wird ein Captcha eingesetzt. Dieses kann für einige Nutzergruppen eine Barriere darstellen. Wir prüfen barriereärmere Alternativen.
Preparation of this declaration
This declaration was created on 01.10.2025 and last updated on 01.10.2025. It is based on a self-assessment of the website.
Feedback and contact
If you notice any deficiencies in the accessibility of the content of our website, please contact us:
MuseumsuferTicket Service
E-Mail: info@museumsuferticket.de
Telephone: +49 69 212 – 45187
Please include the URL in question, a brief description of the problem and – if possible – the browser, operating system or assistive technology. We will endeavor to respond to your request within 10 working days.
Enforcement proceedings
If no satisfactory solution has been found even after you have provided feedback to the contact mentioned above, you can contact the Enforcement and Monitoring Agency for Accessible Information Technology. You must contact the Enforcement and Monitoring Agency directly after a period of six weeks. Taking all attempts into account, the Enforcement and Monitoring Agency will try to identify the lack of accessibility so that the responsible organization can rectify it.
Enforcement and Monitoring Agency for Accessible Information Technology
Hessian Ministry for Social Affairs and Integration
Location: Gießen Regional Council
Prof. Dr. Erdmuthe Meyer zu Bexten
Commissioner of the Hessian State Government for Accessible IT and Digital Participation
Head of LBIT – State Competence Center for Accessible IT
Head of the Enforcement and Monitoring Unit
Head of the Market Surveillance Unit under the BFSG
Landgraf-Philipp-Platz 1-7
35390 Gießen
Telephone: +49 641 303 – 2901