Right of Withdrawal for Consumers

(A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to their commercial or independent professional activity.)

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise the right to cancel, you must inform us (kce C/T/C Systems, a division of k/c/e Marketing GmbH, Ludwigstraße 33-37, 60327 Frankfurt, Germany, phone number: 069 – 97460-239, e-mail address: artcard@mmg.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

Sample Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

– To

kce C/T/C Systems, a division of k/c/e Marketing GmbH, Ludwigstraße 33-37, 60327 Frankfurt, Germany, telephone number: 069 – 97460-239, email address: artcard@mmg.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only for notification on paper)

– Date

___________
(*) Delete where inapplicable.